Support Center
How can we help?
Use this page to find the right route for account access, privacy questions, and general support.
Support routes
Choose the topic closest to your question and follow the clearest next step.
Safety & Community Reports
You can report:
- abusive users
- harmful posts/check-ins
- false halal claims
- fake halal certifications
- misleading check-ins/place information
- privacy violations
- unsafe content
Use the in-app Report / Block / Hide tools where available, or contact support@hilalgo.com.
Community Guidelines
Read the community rules for posts, check-ins, photos, and halal trust.
Account & access
Sign-in, guest access, and getting back into HilalGO.
Privacy & data
Policy details, deletion requests, and account handling.
Account deletion
Deletion requests and retention questions.