1. Introduction

HilalGO ('HilalGO,' 'we,' 'our,' or 'us') provides tools and community features designed to support halal discovery, community activity, and everyday utility, including halal place discovery, grocery and restaurant discovery, mosque discovery, prayer tools, check-ins, posts, reviews, ratings, saved places, and related support services.

This Privacy Policy explains what information we collect, how we use it, when we share it, how long we keep it, and the choices and rights you may have.

By using HilalGO, you acknowledge that your information may be collected, used, and shared as described in this Privacy Policy.

2. Scope

This Privacy Policy applies to:

• the HilalGO mobile applications;
• the HilalGO website and landing pages;
• beta, waitlist, and support workflows;
• check-ins, posts, uploads, reviews, ratings, comments, bookmarks, and account features;
• communications you send to us, including support requests.

This Privacy Policy does not govern third-party services that may be linked from HilalGO or integrated into HilalGO and governed by their own privacy notices.

3. Information We Collect

We may collect the following categories of information.

A. Account and profile information

When you create or use a HilalGO account, we may collect:

• your name or display name;
• email address;
• login credentials or authentication tokens;
• profile photo or avatar;
• country, language, or basic profile preferences;
• account identifiers assigned by our systems or authentication providers.

B. Authentication information

If you sign in through third-party authentication providers or backend identity services, we may receive information needed to create and secure your account, such as:

• authentication provider user ID;
• verified email status;
• sign-in metadata;
• session or device security data.

C. Location information

Because HilalGO provides location-aware features, we may collect:

• precise location, if you grant device permission;
• approximate location based on IP address, device, or system settings;
• location history related to app activity, where needed to power check-ins, place discovery, or safety and fraud review;
• selected or searched locations.

Location information may be used to support features such as prayer times, Qibla direction, mosque discovery, restaurant discovery, grocery discovery, nearby check-ins, trust signals, local ranking, and relevance.

D. User content and community activity

If you use community features, we may collect and store content you create or submit, including:

• check-ins;
• posts;
• reviews;
• ratings;
• captions;
• comments;
• photos or media uploads;
• saved places, bookmarks, and lists;
• reports you submit about content, users, or places.

E. Place and interaction data

We may collect information about how you interact with places and listings, such as:

• places you search for, view, open, save, follow, or revisit;
• check-in timing and place interactions;
• taps, navigation, and in-app engagement with place cards and place detail pages;
• trust-related inputs or verification prompts associated with places.

F. Device, log, and technical data

We may automatically collect technical information such as:

• device type, operating system, browser, and app version;
• IP address;
• language and timezone settings;
• crash reports, diagnostics, and performance logs;
• referral URLs or campaign data;
• general usage analytics.

G. Support and communications

If you contact us, we may collect:

• your name and contact details;
• the contents of your message;
• attached screenshots or files;
• support history and follow-up records.

H. Waitlist, beta, and marketing data

If you join a waitlist, beta list, or marketing list, we may collect:

• your email address;
• region or country;
• app/platform interest;
• launch or product preference data you choose to provide.

4. How We Use Information

We may use personal information for the following purposes:

• to create, operate, secure, and maintain accounts;
• to authenticate users and manage sessions;
• to provide prayer tools, Qibla, mosque discovery, restaurant discovery, grocery discovery, and related location-aware features;
• to enable check-ins, posts, reviews, ratings, saves, and other community features;
• to personalize content, rankings, recommendations, and place relevance;
• to maintain trust and safety systems, including fraud prevention, moderation, abuse prevention, and enforcement;
• to analyze performance, fix bugs, improve design, and develop new features;
• to communicate with you about support, account issues, updates, and service notices;
• to administer beta programs, waitlists, and launches;
• to comply with legal obligations and respond to lawful requests;
• to protect our users, rights, systems, and services.

5. Legal Bases for Processing

Where applicable law requires a legal basis, we may process personal data on grounds such as:

• performance of a contract with you;
• your consent;
• our legitimate interests in operating, securing, improving, and growing HilalGO;
• compliance with legal obligations;
• protection against fraud, abuse, security incidents, or harmful conduct.

6. Location Data and Check-Ins

HilalGO uses location information because location is central to the service.

We may use precise or approximate location to:

• show nearby restaurants, groceries, mosques, and relevant places;
• support prayer time calculations and related faith tools;
• help verify or contextualize check-ins;
• reduce misuse, spam, fake check-ins, or abuse;
• improve local ranking, trust signals, and relevance.

You can control location access through your device settings. If you disable location permissions, some features may be limited, inaccurate, or unavailable.

7. User Content, Uploads, and Community Features

If you post content to HilalGO, you understand that some content may be visible to other users depending on the feature and your settings. This can include:

• your display name and profile image;
• check-ins and place activity;
• reviews, ratings, captions, comments, and uploads;
• public-facing trust or community contributions tied to a place.

We may review, moderate, remove, restrict, or investigate content or accounts to enforce our rules, protect the community, or comply with legal obligations.

8. Third-Party Data Sources and Services

HilalGO may rely on third-party services to operate certain features. These may include services for:

• hosting and infrastructure;
• authentication;
• analytics and diagnostics;
• mapping, geolocation, and place data;
• customer support;
• storage and media delivery;
• crash reporting and security.

For example, HilalGO may display place information, map content, or related data supplied through Google Maps Platform or similar providers. Third-party services may process some information under their own terms and privacy policies.

9. How We Share Information

We may share information in the following circumstances:

A. With service providers

We may share information with vendors and processors that help us operate HilalGO, such as infrastructure, authentication, analytics, support, communications, security, and storage providers.

B. With other users

If you use community features, certain profile and content information may be visible to other users, such as your display name, profile image, check-ins, reviews, ratings, comments, photos, and other public-facing activity.

C. With place or platform partners

We may share limited information where reasonably necessary to operate platform features, support listings, investigate claims, or manage place quality, fraud, or abuse.

D. For legal reasons

We may disclose information if we believe it is reasonably necessary to:

• comply with law, regulation, legal process, or lawful requests;
• enforce our terms and policies;
• detect, investigate, or prevent fraud, abuse, security issues, or illegal conduct;
• protect users, HilalGO, or the public.

E. In a business transfer

If HilalGO is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be transferred as part of that process, subject to applicable law.

10. Cookies, Analytics, and Similar Technologies

We may use cookies, pixels, SDKs, local storage, and similar technologies to:

• keep the website or app functioning;
• remember session and preference settings;
• measure traffic and feature use;
• understand performance and engagement;
• support security and fraud prevention;
• improve the product and user experience.

Where required by law, we will request consent for non-essential technologies.

11. Data Retention

We keep information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide the service;
• maintain account history and saved features;
• support trust, moderation, and anti-abuse systems;
• comply with legal, regulatory, tax, accounting, or audit obligations;
• resolve disputes;
• enforce agreements;
• protect the integrity and security of the service.

Retention periods can vary depending on the type of data, the context in which it was collected, user settings, legal obligations, and the sensitivity of the data.

12. Account Deletion and Data Deletion

You may request deletion of your HilalGO account. When you do:

• we may delete or de-identify certain account information and content, subject to technical limitations and legal obligations;
• some information may be retained for fraud prevention, abuse prevention, safety, legal compliance, dispute resolution, tax/accounting requirements, or enforcement;
• some content or metadata may remain where necessary to preserve community integrity, prevent manipulation, document moderation history, or protect other users.

Deletion may not be immediate and may require verification, review, and a processing period.

13. Your Rights and Choices

Depending on where you live, you may have rights such as:

• accessing the personal data we hold about you;
• correcting inaccurate data;
• deleting certain data;
• objecting to or restricting certain processing;
• withdrawing consent where processing relies on consent;
• exporting or receiving a copy of certain data;
• managing location permissions on your device;
• managing marketing or product communications.

You may exercise some of these choices through the app, device settings, or by contacting us.

14. International Transfers

HilalGO may process or store information in countries other than the one where you live. Where required, we will take reasonable steps to use appropriate safeguards for international transfers.

15. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for safeguarding your credentials and for using strong passwords and secure devices.

16. Children and Age Restrictions

HilalGO is not directed to children below the minimum age required by applicable law to use the service. If we learn that we have collected personal information from a child in violation of applicable law, we may delete or restrict that information.

17. Third-Party Links and Services

HilalGO may contain links to third-party websites, products, services, or policies. We are not responsible for the privacy or content practices of those third parties.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the website, the app, email, or other appropriate means. Your continued use of HilalGO after an updated policy becomes effective means the updated policy will apply to your use of the service, to the extent permitted by law.

19. Contact Us

For privacy questions or requests, contact:

If you have privacy-related questions or requests, please contact support@hilalgo.com.